Shipping policy
Shipping Policy
At Fluer Lotus, we work with trusted suppliers and partners to deliver your items safely and efficiently.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Shipping Time
Shipping times may vary depending on your location, but most orders arrive within 7–14 business days.
Shipping Costs
Shipping costs are calculated at checkout.
We may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Delays
While we aim to deliver within the estimated timeframe, shipping delays may occasionally occur due to
customs, carrier issues, or high seasonal demand.
Incorrect Address
Please ensure your shipping address is correct at checkout. Fluer Lotus cannot be responsible for orders shipped to incorrectly provided addresses.
Made-to-Measure Rings
Some rings offered by Fluer Lotus are made to measure to ensure the best possible fit and finish.
Because these rings are crafted specifically for each order, they may require additional production time before shipping.
Please allow an additional 5–10 business days for made-to-measure rings to be prepared before dispatch.
We believe this extra time ensures a higher level of quality and craftsmanship for your piece.